Your TAKEOFF luggage comes with a small bag to carry your wheels after they’re removed. You can put this bag inside your luggage or in your pockets while you travel.

Simply squeeze 2 yellow tabs, and pull wheel away from base.

Push wheel onto wheel base until a click, and the 2 yellow tabs are locked into wheel openings.

The Personal Item 2.0 XL can fit 3-5 days of clothing. We recommend rolling your clothes or using our Vacuum Seal Bags and Mini Pump to increase packing potential, and wearing bulky or heavy items to 3-5 days of clothing can fit if packed right. Which typically means where your heavier clothes, and pack light fitting clothes inside suitcase.

If you lose one of your wheels, you can order a replacement set from our website https://takeoffluggage.com

We recommend removing the wheels before joining the boarding line to avoid any potential conflict with gate agents.

US (48 Contiguous U.S. States) Please allow 3 business days for order processing.

Please allow an additional 3-7 business days for orders to arrive after processing. We will email you with a tracking number when your order is dispatched. 

For US holidays and promotional periods, please allow up to 5 business days for order processing due to high order volume.

International Shipping transit times are between 1-3 weeks.

More Travel. Less Fees. Is our motto, and avoiding costly baggage fees is our mission. We made the perfect (well in our minds, LOL) personal item suitcase, and we want you to see it for yourself.  But for any reason you are not happy, you have 30 Days to return or exchange unused items after purchase. 

We are only able to accept returns on unused items, so please gently test your products at home before traveling with them.

Our suitcases have a limited 1 year warranty that covers any functional damage to the shell, wheels, handles, zippers, or anything else that impairs your use of the luggage.

Get in touch with us about the warranty by emailing us pictures/videos of the issue you are having at support@takeoffluggage.com. If no pictures/videos are provided, the warranty will not be supported.

Set the code to 0-0-0 and press up on the black release lever and the suitcase will open.

We would advise being very careful when setting a new combination code. Once a new combination code is set, the original 0-0-0 code will no longer work.

To set your own combination, please follow these steps:

1) With the lock in the 0-0-0 position.

2) Press down the reset button with a pen or other tool until you hear a "click" sound.

3) Set your own combination by turning the dials. For example, 8-8-8.

4) Push the button in the direction of the arrow until you hear the "click" sound again, confirming that you have set your personal combination..

To set another combination please repeat the steps above.

Please remember your combination - if you forget it, there is no way to open your lock besides purchasing a TSA Lock Key online.

*Lock combination cards are located inside of the suitcase with illustrations.*