Question 1

How long before my order ships?

Accepted Answer

While we are working on getting your shipment to you as fast as possible, due to multiple delays with the manufacturer we are hoping to have the suitcases shipped to you sometime in August.

Question 2

Can I chance or cancel my order?

Accepted Answer

Yes, we know shipping has taken longer than expected. We wouldn't want to hold on to your payment if you are unhappy about the wait. Please send us an email at support@takeoffluggage.com if you would like to change or cancel your order.

Question 3

Will every order be a pre-order?

Accepted Answer

No, the demand was so high when the luggages were first discovered that they soldout so fast that we didn't get a chance to order another shipment. We are prepared this time with 4x the amount of inventory, plus another order in the works.

Question 4

How does Take OFF Luggage avoid baggage fees?

Accepted Answer

With our signature removable wheels, we made the luggage to measure 18 inches long, which is typically the standand max size of items to fit under the seat. By it being able to fit under the seat, and not take up overhead bin space, airlines consider it a personal item.

Question 5

How to test luggage to see if it will fit as a personal item?

Accepted Answer

Most airlines have a personal & carry-on bin in front of their ticket counter so you can test your luggages before you book a flight. Simply put the luggage inside and see if it fits. You can also find the dimensions online if you don't want to make a trip to the airport.

Question 6

What are the size dimensions of the Take OFF Luggage

Accepted Answer

Take OFF Luggage measures 18"H x 14"W x 8"D inches with the wheels removed. With the wheels on the height measures 20"H inches